These Terms and Conditions govern your use of the casuno platform. By registering an account or accessing any part of the site, you agree to be bound by the rules set out below. Please read this page carefully before you start playing or placing bets. If you have questions, visit our FAQ page for quick answers.
A clear summary of the key terms that apply to all casuno accounts in the Philippines.
You must be at least 21 years of age to register and use the casuno platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are of legal age and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this site.
All transactions on the casuno platform are processed in Philippine pesos (PHP) using local payment channels available to Filipino players. You may only deposit funds from payment methods registered in your own name; third-party deposits are not permitted. Withdrawal requests are subject to identity verification and must meet any applicable minimum withdrawal amounts as stated on the Withdrawal page. Processing times vary depending on the payment method selected, and casuno reserves the right to request supporting documentation before releasing funds. Any attempt to abuse payment processes or engage in fraudulent transactions will result in immediate account suspension.
All bets placed through the casuno sports betting section and game lobby are final once confirmed, and no cancellations will be accepted after a wager has been submitted. It is your responsibility to ensure that all bet details are correct before confirming. In the event of a technical error or system malfunction that affectsa game outcome or bet settlement, casuno reserves the right to void the affected bets and return stakes to the relevant accounts. Players are expected to use the platform in good faith and must not attempt to exploit errors, glitches, or loopholes in any game or betting market. Any evidence of match-fixing, collusion, or use of automated betting software may result in permanent account closure and forfeiture of funds.
You are responsible for keeping your casuno account secure at all times, including using a strong password and not sharing your login details with any other person. The platform must not be used for any unlawful purpose, including money laundering, fraud, or any activity that violates Philippine law. Attempting to access another player's account, reverse-engineer any part of the platform, or interfere with the normal operation of the site is strictly prohibited. casuno reserves the right to suspend or permanently close any account found to be in breach of these conduct rules, with or without prior notice. Any funds associated with a suspended account may be withheld pending investigation if there is reasonable suspicion of prohibited activity.
casuno is committed to promoting responsible gaming among all Filipino players and provides tools to help you manage your activity on the platform. You are encouraged to set personal deposit limits, session time reminders, and self-exclusion periods if you feel your gaming habits need adjustment. The platform is intended for entertainment purposes only, and you should never wager more than you can afford to lose. If you believe you or someone you know may have a gambling problem, please visit the Responsible Gaming page for guidance and support resources available in the Philippines. Players who are self-excluded must not attempt to open new accounts or circumvent any restrictions that have been applied to their profile.
casuno reserves the right to update or amend these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. It is your responsibility to review this page periodically to stay informed of any updates that may affect your use of the platform. Continued use of the platform after changes have been posted constitutes your acceptance of the revised terms. Where changes are material, we will make reasonable efforts to notify registered players through the platform or by other appropriate means. If you do not agree with any updated terms, you should stop using the platform and contact us to close your account.
Common queries Filipino players have about how these terms apply to their accounts.
No, each player is permitted to hold only one registered account on the casuno platform. Opening duplicate accounts is a breach of these Terms and Conditions and may result in all associated accounts being suspended. If you have accidentally created more than one account, you should contact the support team immediately to have the duplicate closed. Any balances or winnings held in duplicate accounts may be forfeited. To avoid issues, always use your original registered account when logging in.
In the event of a verified technical error or system malfunction that affects the outcome of a game or the settlement of a bet, casuno reserves the right to void the affected wager and return the stake to your account. The platform will investigate any reported errors and communicate the outcome to the affected player. Decisions made by casuno in relation to technical errors are final. If you experience an issue during a game or bet, you should stop playing and report it through the available support channels as soon as possible. For more guidance on how disputes are handled, visit the FAQ page.
If you wish to close your casuno account, you can request account closure by contacting the support team using the email address provided on this site. Before your account is closed, any remaining balance will need to be withdrawn using a verified payment method registered in your name. Account closure requests are typically processed within a reasonable timeframe, and you will receive confirmation once the process is complete. If you are closing your account for responsible gaming reasons, you may also consider using the self-exclusion options available on the Responsible Gaming page before requesting full closure. Once an account is permanently closed, it cannot be reopened.
Now that you have reviewed the Terms and Conditions, you are all set to create your account and start exploring everything the platform has to offer — games, sports betting, and more, all in Philippine pesos.