This Privacy Policy explains what personal information casuno collects from players in the Philippines, how we use it, and what rights you have over your own data. We are committed to keeping your information safe and handling it responsibly at all times. If you have questions about how your data is managed, our FAQ page is a good place to start.
A clear breakdown of the data we gather, how it is used, and the choices available to you as a player in the Philippines.
When you register and use the casuno platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a government-issued ID or other verification documents as required for identity checks under applicable Philippine law. Payment-related information such as your preferred withdrawal method and transaction history is recorded to process deposits and withdrawals in Philippine pesos. We may also collect device information, IP address, and browser data to help keep your account secure and detect any unusual activity.
The personal data we collect is used primarily to create and manage your casuno account, process transactions, and provide you with access to games and betting features on the platform. We use your contact details to send important account notifications, security alerts, and updates about changes to our services. Your identity and payment information is used to verify your eligibility to play and to process withdrawals to your registered payment method in Philippine pesos. We may also use aggregated, anonymised data to improve the platform experience and understand how players in the Philippines interact with our services. We do not sell your personal information to third parties, and we only share data with trusted service providers who assist us in operating the platform under strict confidentiality agreements.
casuno may share your personal information with third-party service providers who help us deliver the platform, including payment processors, identity verification services, and customer support tools — all of whom are bound by confidentiality obligations. We may also be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we receive a lawful request or are required to do so under applicable legislation. In the event that casuno undergoes a business restructure or acquisition, your data may be transferred as part of that process, and you will be notified in advance where possible. We do not share your personal data with advertisers or unrelated third parties for marketing purposes. Any third party that receives your data is required to handle it in accordance with applicable Philippine data protection standards.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or outdated information in your account profile. If you wish to have your personal data deleted, you can submit a request to our support team, subject to any legal obligations that require us to retain certain records. You have the right to withdraw consent for any optional data processing activities, such as receiving promotional communications, at any time without affecting your ability to use the platform. For any data-related requests or concerns, please contact us using the support email address listed on this page.
The casuno platform uses cookies and similar tracking technologies to remember your preferences, keep you logged in securely, and understand how you navigate the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features. We may also use analytics cookies to collect anonymised data about how players interact with the platform, which helps us improve the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. By continuing to use the casuno platform, you acknowledge that cookies may be placed on your device in accordance with this policy.
We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep your login credentials confidential. Sensitive data such as payment information is encrypted during transmission and stored securely on protected servers. Our team regularly reviews security practices to ensure they remain effective against evolving threats. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately so we can take appropriate action.
Quick answers to the privacy questions Filipino players ask most often.
Yes, you have the right to request a copy of the personal data that casuno holds about your account at any time. To make a data access request, please contact our support team using the email address provided on this page and include your registered account details so we can verify your identity. We will process your request within a reasonable timeframe in accordance with applicable Philippine data protection requirements. The information provided will cover the personal data we hold, how it is being used, and with whom it may have been shared. If you have any follow-up questions after receiving your data, our support team is available to assist you further.
casuno does not sell or share your personal information with advertisers or unrelated third parties for marketing purposes. We only share data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, and all such parties are bound by strict confidentiality obligations. In certain circumstances, we may be required by law to disclose information to regulatory or law enforcement authorities in the Philippines. Any data sharing is carried out in accordance with applicable Philippine data protection legislation. If you have concerns about how your data is being shared, you can contact our support team for clarification.
If any of the personal information held in your casuno account is inaccurate or out of date, you can request a correction by contacting our support team directly. Some details, such as your registered name and date of birth, may require supporting documentation before they can be updated, in line with our identity verification requirements. Other information, such as your contact email or mobile number, may be updated through your account settings. Keeping your personal information accurate and current helps ensure that your account remains secure and that withdrawals can be processed without delays. For guidance on updating specific account details, visit the FAQ page.
Your personal data is handled with care at casuno. Create your account today and enjoy casino-style games, sports betting, and fast PHP withdrawals — all on a platform built for players in the Philippines.